Our privacy policy, terms and site conditions
Our privacy policy, terms and site conditions
Effective date: 1 April, 2021
Battlehour Ltd (“us”, “we”, or “our”) operate the www.elftowngalway.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, listed below.
Terms of use
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with www.elftowngalway.com website (the “Service or Website”) operated by Battlehour Ltd. (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service or Website.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service or Website.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service or Website.
General Terms of Use
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
You are prohibited from using any robots, spiders, data mining or scraping technology or any similar third party tools for the extraction or reproduction of any data or content from our website without our prior written consent.
Whenever you print, download, share or pass on content from our website to others, you must not make any additions or deletions or otherwise modify any text from our website, you must not alter or change any images, media or graphics from our website in any way, you may not remove any accompanying text from such images, media or graphics, and you must ensure that all content passed on to any third party is an accurate representation of the content as it appears on our website.
You must not reproduce, duplicate, copy or resell any part of our website or any content from our website, save and except to the extent expressly permitted in these Terms of Use.
Purchases and Bookings
Once a ticket has been purchased, the booking is non refundable unless there are government restrictions that will prevent you from travelling. In such circumstances the cost of your Elf Town ticket will be refunded minus the booking fee of €2.50 per ticket. This booking fee is paid out at the time of booking to cover the cost of credit card companies and online ticket merchants so unfortunately we would be unable to recoup these amounts.
If you wish to purchase or book tickets or service which we may make available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Battlehour Ltd..
Battlehour Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Battlehour Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease.
Limitation Of Liability
In no event shall -, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Battlehour Ltd. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
About us
- Registered Business Name: Battlehour Ltd – Business Reg Nr 3435088WH
- Registered Business Address: Battlehour Ltd, Galway Racecourse, Ballybrit
- Revenue No: 3435088WH
- Trading name: Battlehour Ltd
- Registered office address:Battlehour Ltd, Unit 3 Westlink Commercial Park, Oranmore, Galway
- Contact Numbers: +353 89 4985 493
Definitions
- Service Service is the www.elftowngalway.com website operated by Battlehour Ltd
- Personal DataPersonal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage DataUsage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Cookies Cookies are small pieces of data stored on your device (computer or mobile device). You can learn more about below
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use
The Cookies We Set
- Account related cookies If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
- Login related cookies We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
- Email newsletters related cookies This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
- Orders processing related cookies This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
- Forms related cookies When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
- Site preferences cookies In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
- As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
- We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
- We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Instagram, YouTube will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Essential Cookies
Essential cooke is are required to make this website work, they can include rembering login details, remembering what is currently in a shopping cart and are essential to the correct functioning of the website.
Session Cookies
Also called a transient cookie, a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the users computer. They typically will store information in the form of a session identification that does not personally identify the user.
Persistent Cookies
Also called a permanent cookie, or a stored cookie, a cookie that is stored on a user’s hard driveuntil it expires (persistent cookies are set with expiration dates) or until the user deletes the cookie. Persistent cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific Web site.
Advertising cookies
Advertising cookies, also known as “targetign Cookies” record information about your visit to our site and the use of our website also for advertising purposes. Information on third party targeting or advertising cookies that we may use on our website can be seen under the section “Third Party Cookies”.
Processing information obtained from Cookies on this site
Legal basis for processing: we process information about you contained in or obtained from functional cookies as part of our our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation). We only process such personal information once you have fully consented to us placing the cookies we use on this site on your computer or mobile device. Legitimate interests: Enhancing your website expeience and providing full functionality throughout the site for the duration of your visit. Analytical (or performance) cookies These cookies are not essential for our website or its functionality to work. Analytical cookies track and gather data about what pages a visitor visits on our website and duration of stay on our website and individual pages. We use the following analytical cookies on our website: • Google Analytics cookies to help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on and your location (based on your IP address). The Google Analytics cookies used on our website are: _ga, _gat and _gid. These cookies are session and persistent cookies. These cookies expire after 24 hours in the case of _gid and 2 years in the case of _ga. _gat is a session cookie.
Cookies setting on this site
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
Browser Cookie Settings
You may also disabel and control Cookies using your browser settings. Please refer to the links below on instructions for your preffered browser.
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
- Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
- Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Google Analytics Opt-out Browser Add-on You can also choose to opt out of Google Analytics tracking by using a browser add-on which is available their website:
The Cookies we use are:
Name of Cookie | Essential or Non-essential? | Type of cookie | First or Third party? | Session or Persistent? | Expiry time | Purpose |
__cfduid | Essential | Functional | Third Party | Persistent | 1 Year | Used by the content network, Cloudflare, to identify trusted web traffic. |
_cmpQc3pChkKey | Essential | Functional | Third Party | Session | End of browser session | Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. |
_cmpQcif3pcsupported | Essential | Functional | Third Party | Persistent | End of browser session | Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. |
AWSALB | Essential | Functional | Third party | Persistent | 6 days | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. |
CookieConsent | Essential | Functional | First party | Persistent | 1 year | Stores the user’s cookie consent state for the current domain |
_at.hist.# | Non-Essential | Targeting/Advertising | First party | Persistent | Persistent | Used by the social sharing platform AddThis to store the user’s usage history of the AddThis sharing widget |
_ga | Non-Essential | Targeting/Advertising | First party | Persistent | 2 years | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
_gat | Non-Essential | Targeting/Advertising | First party | Persistent | 1 day | Used by Google Analytics to throttle request rate |
_gid | Non-Essential | Targeting/Advertising | First party | Persistent | 1 day | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
__atuvc | Non-Essential | Marketing | First party | Persistent | 13 months | Updates the counter of a website’s social sharing features. |
__atuvs | Non-Essential | Marketing | First party | Persistent | 1 day | Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, |
_at.cww | Non-Essential | Marketing | First party | Persistent | Persistent | Used by the social sharing platform AddThis |
_fbp | Non-Essential | Marketing | First party | Persistent | 3 months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
at-rand | Non-Essential | Marketing | First party | Persistent | Persistent | Used by the social sharing platform AddThis |
fr | Non-Essential | Marketing | Third party | Persistent | 3 months | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. |
test_cookie | Non-Essential | Marketing | Third party | Persistent | 1 day | Used to check if the user’s browser supports cookies. |
uvc | Non-Essential | Marketing | Third party | Persistent | 13 months | Detects how often the social sharing service, AddThis, encounters the same user. |
xtc | Non-Essential | Marketing | Third party | Persistent | 13 months | Registers the user’s sharing of content via social media. |
- Data Controller Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
- Data Processors (or Service Providers)Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.We may use the services of various Service Providers in order to process your data more effectively.
- Data Subject (or User)Data Subject is any living individual who is using our Service and is the subject of Personal Data.
- Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Storage and transfer of your information
Information you submit to us by email is transferred outside the EEA and stored on our third-party email provider’s servers. Our third-party mailing list provider is: CloudStrong Ltd. You can access their privacy policy here: www.cloudstrong.ie/privacy-statement ; as well as our third-party email provider, Gmail (Google, Inc.
Emails you send us will be transferred and stored outside the EEA on our third-party email provider’s (Google, Inc.’s) servers in the United States of America or any of their other data centres around the world. Their privacy policy is available here: https://policies.google.com/privacy?hl=en
Phone
When you contact us by phone, we collect your phone number and any information you provide to us during your conversation with us. We do not record phone calls.
Information about your call, such as your phone number and the date and time of your call, is processed by our third party telephone service provider. Vodafone, their privacy policy is available:
here
Newsletter
We use MailChimp to send our newsletter and administer our mailing list, MailChimp’s privacy policy can be viewed here.
Information you submit when you subscribe to our newsletter is stored outside the EEA on MailChimp’s servers in the USA.
Further information about the safeguards used when your information is transferred outside the EEA, see the section of this privacy policy below entitled
Transfer of information outside the EEA.
Information collected or obtained from third parties
This section sets out how we obtain or collect information about you from third parties.
Occasionally, we may receive information about you from third parties. The third parties from which we are likely to receive information about you will generally include:
It is also possible that third parties with whom we have had no prior contact may provide us with information about you.
Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us.
Transfer of information outside the EEA
Information is transferred and stored outside the EEA (EEA) in the circumstances as listed below.
We will also transfer your information outside the EEA or to an international organisation to comply with legal obligations should they arise (compliance with a court order, for example).
We will ensure appropriate safeguards and protections are in place should we be required to do so.
Information you submit to us via email is stored indside the EEA and stored on our third-party mail server provider’s servers.
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies.We use Session Cookies to operate our Service.
- Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
- Security Cookies.We use Security Cookies for security purposes.
Use of Data
Battlehour Ltd uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
- Please be advised that some of your/your children’s information will be shared with 3rd parties in order for us to post out the personalised invitations and gift packs. These companies are data security accredited and audited on an annual basis. The information will be solely used for the mailing purpose
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the EEA (EEA), Battlehour Ltd legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Battlehour Ltd may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
Battlehour Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal, revenue, and accounting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Battlehour Ltd will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction
If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Battlehour Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirement
Battlehour Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Battlehour Ltd
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:
- Telephone provider (Ireland),
- Email provider (stored on our hosting provider’s (Web World Ireland) servers in ****** and backed up using Google in its data centres around the world). We also use the email provider Cloudstring
- Hosting provider (Germany*****),
- Backup providers (Netherlands****, EU Member States, USA),
- Google: Email storage, Analytics, Adwords. See their privacy policy here.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the EEA (EEA), you have certain data protection rights. Battlehour Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification.You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object.You have the right to object to our processing of your Personal Data.
- The right of restriction.You have the right to request that we restrict the processing of your personal information.
- The right to data portability.You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent.You also have the right to withdraw your consent at any time where Battlehour Ltd relied on your consent to process your personal information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service
- Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
- Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@elftowngalway.com
- By visiting our website: elftowngalway.com
- By phone number: +353 89 4985 493
- By mail: Battlehour Ltd, Unit 3 Westlink Commercial Park, Oranmore, Galway
TERMS & CONDITIONS
Last updated: September 11, 2020
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with www.elftowngalway.com website (the “Service or Website”) operated by Battlehour Ltd. (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service or Website.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service or Website.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service or Website.
General Terms of Use
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
You are prohibited from using any robots, spiders, data mining or scraping technology or any similar third party tools for the extraction or reproduction of any data or content from our website without our prior written consent.
Whenever you print, download, share or pass on content from our website to others, you must not make any additions or deletions or otherwise modify any text from our website, you must not alter or change any images, media or graphics from our website in any way, you may not remove any accompanying text from such images, media or graphics, and you must ensure that all content passed on to any third party is an accurate representation of the content as it appears on our website.
You must not reproduce, duplicate, copy or resell any part of our website or any content from our website, save and except to the extent expressly permitted in these Terms of Use.
Purchases and Bookings
Once a ticket has been purchased, the booking is non refundable unless there are government restrictions that will prevent you from travelling. In such circumstances the cost of your Elf Town ticket will be refunded minus the booking fee of €2.50 per ticket. This booking fee is paid out at the time of booking to cover the cost of credit card companies and online ticket merchants so unfortunately we would be unable to recoup these amounts.
If you wish to purchase or book tickets or service which we may make available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Battlehour Ltd..
Battlehour Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Battlehour Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease.
Limitation Of Liability
In no event shall -, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Battlehour Ltd. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please contact us.
- By email: info@elftowngalway.com
- By visiting our website: elftowngalway.com
- By phone number: +353 89 4985 493
- By mail: BattleHour Ltd., Unit 3 Westlink Commercial Park, Oranmore, Galway